Microsoft Teams Calling & Texting

Everything you need to call and text with your Mobex number in Microsoft Teams, for users and admins.

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Set up Mobex calling in Microsoft Teams

Start with the licenses every calling user needs, then add your porting PIN and your numbers.

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Getting started

Get the Microsoft Teams licenses you need

Every Teams calling user needs a Teams Phone Standard license before onboarding. Here’s how to buy and assign them.

For admins

3 min read

Getting started

Find your Microsoft Teams porting PIN

Your 10-digit Teams porting PIN lets Mobex activate your numbers through Direct Routing or Operator Connect.

For admins

1 min read

Getting started

Set up E911 emergency addresses

Give every Teams user an emergency address so emergency services know where to send help.

For admins

2 min read

Getting started

Assign new phone numbers in Teams

Add new Mobex numbers to Microsoft Teams from your Teams admin center.

For admins

2 min read

Getting started

Activate existing phone numbers in Teams

Assign a phone number and emergency address to each Teams user from the Teams admin center.

For admins

3 min read

How-to videos

Send a text message in Teams

Watch how to send an SMS from your Mobex number inside Microsoft Teams.

For users

1 min watch

How-to videos

Send a group text in Teams

Watch how to send one text message to a group from Microsoft Teams.

For users

1 min watch

How-to videos

Set up call forwarding in Teams

Watch how to forward your Teams calls when you’re away from your desk.

For users

1 min watch

FAQs & troubleshooting

Microsoft Teams FAQs

Answers to common questions about Direct Routing, Operator Connect and your numbers in Teams.

For everyone

2 min read

FAQs & troubleshooting

Teams troubleshooting

Quick fixes for a missing dial pad and numbers that don’t appear in the Teams admin center.

For everyone

1 min read

Still need help?

Call or text 855-876-6239, or email support@mobex.biz.

Contact support