Business Calling and Texting Inside Microsoft Teams
Mobex connects your Microsoft Teams account to the phone network using Direct Routing or Operator Connect, so you can call and text from Teams just like a desk phone — without needing an E5 license or Microsoft Calling Plan.

Our solutions are crafted to enhance the efficiency of your operations and significantly reduce your communication costs.
True Mobility & Flexibility
With Mobex, your team can work from anywhere without missing a call or message. Whether in the office, at home, or on the go, everyone stays connected through Microsoft Teams with full calling and texting capabilities.
Keep all WhatsApp messages in one shared workspace. No more lost chats or siloed communication—just one clean, organised inbox your whole team can work from.
Protect sensitive business data with enterprise-grade controls. Ensure all conversations are stored, monitored, and aligned with compliance requirements.
Happier Clients
With WhatsApp Business integration inside Teams, your team can respond quicker, follow up better, and convert conversations into real results.
Customer Touchpoint
Track response times, conversation volumes, and team performance from a single dashboard. Make informed decisions with full visibility across your customer engagement channels.
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All-in-One Communication
Use Teams Like a Desk Phone
Tailored to Your Needs
Keep Your Numbers, Gain Flexibility
Send and Receive Business Texts Directly
in Microsoft Teams
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Real SMS and MMS Inside Teams
Send and receive texts, including images and files, directly from the Teams interface your team already uses. No extra apps needed.

Shared Numbers and Group Messaging
Assign one number to a team or department so multiple users can manage conversations. Use group texts or send messages to many contacts at once.
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Message Logging and Compliance
Keep a full record of all text conversations for accountability. Messages are archived and accessible to meet business or industry requirements.
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WhatsApp Integration
Integrate WhatsApp to your Teams to manage client and team conversations. Keep business messages organized, secure, and compliant under one platform.
Work from anywhere.
Whether you're looking to enhance your current system or replace it entirely, Mobex offers the flexibility and features your business needs to thrive.
Frequently Asked Questions
Yes — you need an existing WhatsApp Business account registered with Meta. Mobex connects to it via the official WhatsApp Business API, so your number, contacts, and message history stay intact. If you don't have one yet, our team can walk you through the setup process.
Yes. All WhatsApp messages routed through Mobex are stored securely and separately from personal accounts, with full audit trails and role-based access controls. Messages are logged and accessible for compliance purposes, helping your business meet its UK GDPR obligations. Customer data is never mixed with personal device data.
Absolutely. Mobex gives your entire team shared access to your WhatsApp Business inbox inside Microsoft Teams. You can assign conversations to specific team members, add internal notes, set business hours, and see the full conversation history — all from one place. No more one person managing WhatsApp on their personal phone.
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