Set up your Mobex eSIM on iPhone

If you’ve received an eSIM QR code from Mobex, follow these steps to add your business line to your iPhone.

1. Open Settings on your iPhone.
2. Tap Cellular (Mobile Data on some UK models).
3. Tap Add eSIM. On older iOS versions this may say Add Cellular Plan.
4. Choose Use QR Code. On iOS 16 or newer you’ll see a Set Up Cellular screen; on older versions the camera opens straight away.
5. Scan the QR code. Hold your iPhone steady over the code until it’s detected. If the code is on screen, display it on another device, such as a computer or tablet.
6. Activate the eSIM. On the Activate eSIM screen, tap Continue.
7. Finish setup. When you see that setup is complete, tap Done.

Got written codes instead of a QR code? Select Enter Details Manually at the bottom of the screen and type in the details we sent you.

Final step: turn on VoLTE

Go to Settings > Cellular > [your Mobex line] > Voice & Data and make sure VoLTE is on. This is required on iPhone.

Your business line is now ready to use. You can switch between lines any time in your Cellular settings.

Need help?

Need a hand? Call or text 855-876-6239 or email support@mobex.biz.