Softphone FAQs

What is a softphone?

A softphone is an app for making voice and video calls over the internet from your computer or mobile, instead of a traditional phone line. It uses VoIP to turn your voice into digital data, so all you need is an internet connection.

Do I need any equipment?

Usually not. Softphones run on your computer, tablet or smartphone and use its built-in microphone and speakers. You can also use a headset or USB phone.

Can I run my whole business from a softphone?

Yes, especially if your needs are mainly communication. Softphones support voice and video calls, texting, voicemail, call forwarding and integrations with business apps, which suits remote and flexible teams.

What features do softphones have?

Everything you’d get on a VoIP desk phone, including ring groups, time conditions and IVR menus. We can tailor these to how your business works.

Need help?

Need a hand? Call or text 855-876-6239 or email support@mobex.biz.