General FAQs

Can I use Mobex outside the US?

Yes. Mobex works in the US and Canada, and we have local numbers in more than 65 countries.

Do I need a contract?

No. Mobex is month to month, with no long-term contract.

Can I call internationally?

Yes. International calling is included in all plans but turned off by default to prevent fraud. To turn it on or get rates, contact support.

Who owns my numbers?

You do, as long as your account is in good standing with no outstanding balance. You can transfer your local and toll-free numbers to another provider at any time, including numbers Mobex assigned to you.

What are ring groups?

A ring group lets several extensions ring at once or one after another. For example, after “For sales, press 1”, every phone in your sales team can ring until someone answers.

Need help?

Need a hand? Call or text 855-876-6239 or email support@mobex.biz.