The UK Switch Off

In January 2027, the UK's analogue phone network is being switched off. Mobex brings voice, mobile, and messaging onto one system — so you can move with one switch and keep your numbers.

From customizable features to unmatched scalability

Our solutions are crafted to enhance the efficiency of your operations and significantly reduce your communication costs.

What it means for your business, and what to do next?

What?

PSTN and ISDN are being retired:

In January 2027, the UK's analogue phone network is being permanently switched off.

When?

31 January 2027.

The deadline is final — there will not be another extension.

Who?

Every UK business on a landline:

Landlines, ISDN lines, on-site phone systems — all need to migrate.

Already using Microsoft Teams? It can be your phone system

If your team already uses Teams for chat and meetings, it can also handle every business call.
No new app, no new platform — for most Microsoft 365 customers, this is the simplest path off PSTN.

Read the full explainer →

Why Mobex?

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Professional communication

Use your business numbers for every customer conversation — not personal mobiles.

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Mobility

Work from any device. Run your business line on a SIM, a softphone, or both.

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Control and compliance

Customer conversations belong to your business. Not the phone in someone's pocket.

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Simplicity

One provider. Voice, mobile, and messaging in one system.

Built for UK SMBs like yours

Estate
Agents


WhatsApp under control. Customer chats stay with the business.

Property Management


One messaging system across every site. Tenants reach the right team.

Healthcare


Patient conversations stay with the practice. Continuity always.

Education


Microsoft Teams calling, multi-site campuses, term-time peaks.

Professional


Client comms you can audit. Hybrid working, full oversight.

The UK SMB Guide to the 2027 Switch Off

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Frequently Asked Questions

Do I need a Microsoft E5 license or Microsoft Calling Plan to use Mobex with Teams?
Doesn’t Microsoft Teams include texting for Calling Plan users now?
Can Mobex replace our current phone system, or do we have to rip everything out?

Join Mobex and
work without limits.

Speak to our team to explore the solution that’s right for your business.
Let's get started